Effective Date: Updated for 2025/2026
1. Business Scope & Eligibility
- Age Eligibility: Our services are strictly intended for legal adult consumers aged 18 and above (or 21+ where local law specifies).
- Lawful Personal Use: Products provided are strictly for adult personal use and legitimate consumer ordering.
- Self-Collection: Cash handoff is coordinated at Blk 483 Yio Chu Kang Road Castle Green Singapore 787057 alongside tracked courier delivery.
- Availability: Stock availability, tier pricing, and promotions are updated according to factory supply batches.
2. Customer Privacy & Data Protection
- Data Collection: We collect only essential contact information required to fulfill dispatch and communicate order tracking.
- Zero-Log Retention: Personal customer details and order logs are purged and securely removed every 6 months.
- No Data Monetization: We never sell, lease, or distribute customer details to external advertising brokers.
3. Payments, Delivery & Refunds
- Accepted Payment Methods: PayNow, GrabPay, DuitNow, bank transfer, USDT on the TRC20 network, and Cash upon Self-Collection.
- Delivery Fulfilment: Same-day orders in Singapore are fulfilled within 1 to 2 hours for a flat $15 delivery fee.
- Hygiene & Refunds: Due to health and hygiene standards, unsealed or used vape pods cannot be returned. Damaged or missing parcels are fully replaced.
4. Support & Direct Ordering
For order status verification, wholesale inquiries, or support assistance, connect directly through our official channels on Telegram @kpodcso or WhatsApp +65 8495 6423.